The possibility to divide the stay cost into monthly installments, with no additional fees and no minimum expenditure thresholds. This is the aspiration of a growing share of Italian and international tourists, and it is precisely this factor that has turned this payment method into a fundamental strategic lever for the hospitality industry.
Building on these premises, HeyLight has developed a technology system tailored for lodging facilities, cutting-edge and easy to implement thanks to the support of a team of specialized experts, always available to assist every business category: hotels and hotel groups, bed & breakfasts, resorts and camping, short-term rentals and vacation homes.
Ease of Use and Immediate Benefits
Through HeyLight for accommodation the payment mechanism starts by using any credit, debit, or prepaid card. The total amount is automatically split into monthly installments calculated over the months between the booking and the arrival date, completing the balance before the guest checks in at the property. Already compatible with the vast majority of booking engines, this new tool can thus become for the tourism operator a true instrument for business growth and revenue optimization.
Paying in multiple installments can be used by the property as an incentive to accelerate bookings during periods of lower demand or in off-season months. In doing so, it reduces the need for persistent promotions and safeguards profit by avoiding the devaluation of the commercial offer.
From the tourist’s side, the ability to split travel expenses at the moment of selection reduces the risk of cart abandonment. Supporting this are the statistics from the Compass Observatory on deferred payments, which show that without this alternative 38% of buyers would not have completed the transaction, while 60% even used the benefit to purchase higher-category services.
The mechanism fully respects the hotel’s cancellation policies, which remain entirely under the property’s control. Moreover, thanks to the upfront payment prior to the stay, it also mitigates the risk of no-shows or last-minute cancellations. In essence, with HeyLight for accommodation the property receives the amount agreed within the agreed timelines and the guest incurs no extra charges.
Appeal for the International Tourism Market
With growing demand from abroad, having a payment system that is easily understandable and accessible to travelers worldwide can represent a distinctive advantage. Accepting every card type and integrating seamlessly with the most widespread digital platforms, HeyLight for accommodation is designed for those who travel without geographic limitations, turning into a magnetic tool to attract international clientele, more inclined to plan their stay well in advance and to favor innovative technological solutions.
A testimony to the beneficial effect of the new integrated technological solution within HeyLight’s offering comes from Luca Lambertini, Director of HeyLight, Compass Bank: “The introduction of an innovative solution for hotels that offers a system of payments in small installments from booking to check-in aligns perfectly with HeyLight’s mission as an ally of the experience, attentive to travelers’ needs; for lodging facilities, the revenue impact is tangible, with substantial increases in bookings and as a tool to attract new types of customers who want to benefit from the convenience of a modular payment.”
Meet the HeyLight Team at Rimini Events
During the week of October 7 to 10, the HeyLight team will be in Rimini to meet operators and professionals in the sector. The first engagement will be at Hospitality Day on October 7 at the Rimini Convention Centre at stand S-20. Subsequently, from October 8 to 10, the innovations of HeyLight for accommodation will be showcased at the TTG Travel Experience held at Rimini Expo Centre in Pavilion A3, stand 308.
Promotional message for advertising purposes HeyLight is a registered trademark of Compass Bank S.p.A. and identifies several installment payment solutions: A) The interest-free payment deferment granted to consumers, subject to evaluation, by sellers of goods and services with whom Compass Bank S.p.A. has entered into an agreement for the cession of pro-soluto credits (factoring). Complete conditions applicable to the deferment are available from sellers of goods and services. Factoring contract information sheets are available on the websites Compass.it, Heylight.com, at Compass Bank S.p.A. branches or with financial agents operating as single-mandate credit intermediaries or with exclusive product mandate of Compass Bank S.p.A.. Unless approved by Compass Bank S.p.A. B) The targeted loan granted to consumers, subject to approval, directly from Compass Bank S.p.A. Economic and contractual conditions available on the websites Compass.it, Heylight.com and at the sellers, affiliated with or exclusively with Compass Bank S.p.A. C) Additionally, the HeyLight brand has been licensed for use to Holipay S.r.l., an Italian company based at Viale Ortigara, 7/9 Milano Marittima (RA) RA Business Registry, Tax Code and VAT 16090851003. The technological service offered by Holipay is designed to meet hoteliers’ needs, in order to automate and distribute the cash flow of deposits by scheduling through a software-as-a-service integrated with a payment gateway service. The use of the service is subject to terms and conditions Heylight.com/it/it/viaggi-turismo.
